Healthcare— Cardiology Practice

Building Scalable, Secure IT Infrastructure for a Multi-Location Cardiology Practice

This New Jersey and New York-based vascular and cardiology medical practice engaged ingenuIT in 2017 after enduring years of frustration with an unresponsive and underqualified IT provider. At the time, the practice operated a single office, but had ambitious plans to open seven additional locations across the tri-state area. Referred to ingenuIT by a long-time client, the leadership team immediately recognized the value of our methodical, scalable approach to IT infrastructure — one that could grow with their organization and meet strict healthcare compliance requirements.

The Challenge

The practice’s IT environment was fragmented and insecure. Workstations operated as independent silos with no central authentication, no file server, and no standardized endpoint protection. Users had local administrator rights, and HIPAA compliance was effectively nonexistent. As the organization began planning rapid expansion, they realized their current IT vendor lacked the expertise, responsiveness, and structure needed to support multi-location growth, secure data management, and compliance with healthcare regulations. Starting from scratch was both a challenge and an opportunity to build the right foundation from the ground up.

The Solution

ingenuIT implemented a phased, scalable IT strategy that aligned with the practice’s growth trajectory while meeting critical operational and compliance standards:

  • Deployed a virtualized Windows Server environment running Active Directory, DNS, and secure file storage

  • Centralized authentication and data management to eliminate silos and enforce access control

  • Standardized and domain-joined both Windows and Mac workstations across all locations

  • Rolled out centralized endpoint protection, password policies, and user role segmentation to meet HIPAA security standards

  • Installed Cisco Meraki firewalls, access points, and managed switches to support secure, high-performance networking

  • Hosted all core infrastructure in a fully redundant, HIPAA-compliant data center, including secure server racks and remote management

  • Deployed the VASO EMR system in a RemoteApp environment for secure, efficient access across offices

  • Enabled secure VPN access and remote desktop connectivity for clinicians and administrative staff

  • Built and documented comprehensive IT policies, user onboarding workflows, and security training protocols

  • Provided ongoing hardware and software management, end-user support, and network monitoring as the practice scaled

As the practice grew, ingenuIT provided full infrastructure deployment and remote management for new locations in Roslyn, Coney Island, Pearl River, Caldwell (including a surgical center), Port Washington, East Hampton, West Caldwell, and multiple sites in Manhattan.

The Advantages

By leveraging ingenuIT’s proactive IT management, the agency benefits from:

By partnering with ingenuIT, this cardiology and vascular group transformed their technology from a disorganized patchwork into a fully secure, scalable, and HIPAA-compliant IT ecosystem. With a centralized infrastructure and standardized processes in place, new offices could be brought online seamlessly — and clinical and administrative teams were empowered to collaborate and work securely from anywhere. The practice grew from 10 to over 60 employees and operated across more than eight locations. Even through its acquisition by a private equity firm, the practice relied on ingenuIT for transition support, infrastructure documentation, and continuity. This engagement showcased our ability to design healthcare IT solutions that scale with confidence — and always keep compliance, uptime, and user experience at the core.

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