Small Enough to Provide the Personalized Attention You Want. Experienced Enough to Provide the Expert Services You Need.
Proactive and Preventative Monitoring, Management, Security, and Support. Rigorous Attention to Detail.
Our proactive approach, our people, our impeccable support, our technology, and the methodologies we follow ensure secure, uninterrupted, game-changing service. You will wonder why you ever worked with anyone else.
With ingenuIT, you can expect more from your IT services provider. Through our proactive-preventative approach, our clients experience tremendous savings, benefit from informed recommendations, and you can be assured that we spend your money as if it is our own.
We build strong, long-term relationships – many of our clients have been with us for over 15 years! Our friendly, dedicated account team is invested in delivering exceptional, customized IT services with a focus on providing the honest information you need to make the right decision for your business. We do everything possible to provide exceptional, high quality IT services and management.
Our IT management and monitoring capabilities are driven by state-of-the-art technologies. We spare no expense in ensuring our team has access to the best tools available. All facets of our clients’ IT infrastructure are monitored and managed in real time. We are committed to doing everything right the first time. Our team is rigorously trained and repeatedly reinforced on the benefits of doing it right the first time, every time. Our attention to detail ensures you do not experience the frustrations of repeated attempts at resolving an issue. Additionally, careful attention to detail significantly reduces the chances of having a problem in the first place.
Providing effective and relatively trouble-free IT services may seem complex and difficult to master. Here is our little secret: It’s significantly easier (not easy) to provide IT services when your entire team is able to follow standards developed over nearly 20 years in business. Using a bullet-proof combination of hardware/software vendor recommended best practices, industry standards like ITIL, NIST, etc. and battle-tested processes learned over the years, ingenuIT is able virtually guarantee reliable and effective IT services. New employees often comment that we are the most organized and standardized IT services organization they have ever worked. Virtually every process we undertake is documented with step-by-step instructions for our team to follow. For client-specific projects, we thoroughly research, plan and test virtually every facet of the project to ensure success.