REAL ESTATE

A 3rd Generation Family-Owned Real Estate Firm’s IT Evolution

This New York-based, family-operated real estate management and investment company has been a client since 1998. With over 40 employees, they manage properties spanning from New York City to Miami Beach. As a multi-generational business, they rely on a secure and resilient IT infrastructure to support their operations. Over the past 27 years, we have guided them through multiple technology transitions, ensuring their business remains agile and future-proof.

The Challenge

When they first engaged us, they were operating on an outdated Novell server with a DOS-based property management system. They needed a modern and scalable IT environment that would allow them to:

  1. Upgrade from legacy infrastructure without disrupting daily operations.

  2. Ensure secure and reliable remote access for employees working from multiple locations.

  3. Maintain high availability and prevent data loss or security breaches.

  4. Transition from on-premises to a cloud-first IT model for long-term scalability.

  5. Migrate their property management system from a DOS-based application to a modern, cloud-hosted solution.

The Solution

Our partnership with the firm has spanned nearly three decades, with each phase of modernization carefully planned and executed:

1. Initial IT Modernization:

  • Migrated from Novell to a Windows NT 4.0 domain.

  • Implemented Microsoft Exchange for reliable email and communication.

2. Infrastructure Upgrades and Server Migrations:

  • Conducted multiple hardware refresh cycles to keep systems up to date.

  • Transitioned from on-premises Exchange to Exchange Online.

  • Deployed Microsoft 365, enhancing collaboration and security.

3. Property Management System Migration:

  • Upgraded from a DOS-based property management system to on-premises MRI Real Estate Solutions.

  • Later, MRI was migrated to the cloud, improving accessibility, scalability, and integration with modern financial tools.

4. Remote Work Enablement:

  • Designed and implemented secure remote access solutions, enabling employees to work from anywhere.

5. Cloud Transition and Future Strategy:

  • Laid the groundwork for a full Azure and Microsoft 365 migration, targeted for mid-2025.

  • Moving all remaining workloads to the cloud for scalability, security, and cost efficiency.

The Advantages

✅ Uninterrupted Operations: The company has never experienced downtime exceeding one hour (excluding ISP-related issues).

✅ Improved Flexibility and Mobility: Secure remote access has enabled employees to work seamlessly from anywhere.

✅ Future-Proof IT Strategy: Their cloud-first approach ensures long-term scalability and cost savings while maintaining high performance.

✅ Modernized Property Management: The transition from a DOS-based system to cloud-hosted MRI has significantly improved efficiency, reporting, and accessibility for their team

Through proactive planning and continuous innovation, we have helped this real estate firm stay ahead of technology trends, ensuring they can focus on managing and growing their business without IT disruptions. By mid-2025, they will be fully cloud-based, reinforcing their commitment to modernization and operational excellence.

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